logo Sign Up

Terms & Conditions

Acceptance of the Terms

By using Wiz Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any provision contained herein, please do not use our platform.

Eligibility Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction) to access and play games on Wiz Casino. You are responsible for ensuring that all information provided is accurate and complete.

Minimum Age Requirements

We comply with local laws regarding minimum age restrictions. If you reside in a country or region where the minimum age limit is higher than 18, please ensure that you meet this requirement before accessing our platform.

Geographic Restrictions

Wiz Casino may restrict access to its services for users from certain countries or regions due to regulatory requirements or other reasons. We reserve the right to modify these restrictions at any time without prior notice.

Account Registration Rules

To create an account, you must provide valid and complete information, including your name, email address, date of birth, and residential address. You are responsible for maintaining accurate and up-to-date account details.

One-Account-Per-User Policy

Each user is allowed to have only one active account on Wiz Casino at any given time. We reserve the right to terminate or restrict access to your account if we suspect you are operating multiple accounts in breach of this policy.

Identity Verification and KYC

We may request identification documents from users, such as passport, ID card, or driver's license, to verify their identity and age. This information will be stored securely and used only for compliance purposes.

Account Accuracy Obligations

You are responsible for ensuring the accuracy of all account details, including your name, email address, date of birth, and residential address. Any inaccuracies may lead to termination or restriction of access to your account.

Account Security Responsibilities

You must maintain the security and confidentiality of your login credentials (username and password). We will not be liable for any losses resulting from unauthorized use of your account due to a breach in security by you.

Login Credentials and Password Protection

Your username and password are for personal, non-transferable, and confidential use only. Do not share them with others or store them in insecure locations.

Restricted Behaviour and Prohibited Activities

Wiz Casino reserves the right to restrict access to its services if we detect any suspicious behavior, including but not limited to:

  • Collusion
  • Tampering with gameplay
  • Exploiting software bugs
  • Manipulating game outcomes

We reserve the right to terminate or restrict access to your account for violating these restrictions.

Bonus and Promotion Rules

Bonuses and promotions are subject to terms and conditions that can be found in our dedicated bonus sections. We may modify, cancel, or remove bonuses at any time without prior notice.

Wagering and Gameplay Conditions

Winnings will only be paid out when a user has met the required wagering requirements as specified for each promotion or game. We reserve the right to void gameplay if we suspect abuse of our bonus terms.

Bonus Abuse Prevention

We may restrict access to bonuses or cancel promotions if we detect any suspicious activity related to bonus use, including but not limited to:

  • Bonus hunting
  • Multiple account creation

We will notify affected users and adjust their accounts accordingly.

Deposits and Withdrawals (Supported by Source Material)

For deposit-related questions, please refer to our dedicated banking section or contact support. Depositing money is subject to certain terms and conditions that must be met in order for a withdrawal request to proceed.

Verification Before Withdrawals

Withdrawal requests may require additional verification steps before being processed. This includes identity documents and proof of address.

Processing and Review Procedures

All deposit, withdrawal, or bonus-related queries will be handled by our support team on an individual basis, with prompt attention given in accordance with regulatory requirements.

Responsible Gambling Expectations

Wiz Casino aims to provide a responsible gaming experience for all users. We promote awareness about problem gambling through links to international help organizations and helplines. For local resources specifically targeting New Zealand players, please refer to our Responsible Gaming section.

Self-Exclusion and Account Restrictions

If you wish to self-exclude or have your account restricted due to concerns regarding responsible gaming practices, contact our support team. We will ensure that your request is processed promptly in accordance with applicable laws.

Game Fairness and RNG Systems

Wiz Casino uses Random Number Generators (RNGs) to ensure fair outcomes for all games played on our platform. These systems are regularly audited and tested to maintain fairness and integrity.

Technical Interruptions or Voided Gameplay

In the event of technical difficulties, we reserve the right to void gameplay if necessary. Your safety and security will be a priority while ensuring uninterrupted operations as much as possible.

Suspension or Closure of Accounts

If you fail to comply with these Terms or any applicable regulations, your account may be suspended or terminated at our discretion without prior notice.

Intellectual Property and Platform Ownership

All rights in the Wiz Casino platform are reserved by its operators. Any unauthorized use, reproduction, or distribution of content from this site is strictly prohibited.

Limitation of Liability

Under no circumstances shall Wiz Casino be liable for any losses resulting directly or indirectly from your failure to comply with these Terms, including but not limited to:

  • Losses due to bonuses misuse
  • Technical issues leading to gameplay interruptions

We reserve the right to modify our liability terms as necessary and at all times.

Modification of Terms

Wiz Casino reserves the right to change, update or alter any provision within this document at its own discretion. In doing so we will notify affected users in accordance with relevant regulations where possible but do not promise a warning for every alteration.